Help Desk

The Academy is designed to expand and sharpen your skills through self-paced, on-demand content as well as live online programs taught by leaders in early childhood development and education. It is open to all early childhood professionals with a desire to expand their skills and advance their careers. The Academy's learners include: teachers, assistant teachers, coaches, health service workers, family service workers, custodians, nutrition staff, transportation staff, office staff, management, and leadership. The Academy at NHSA even has courses for parents and Policy Council and Governing Board members!

Yes, supervisors can register multiple staff members for courses at The Academy. Please notify your staff what they are registered for and note they will not be able to begin until payment is complete. Paying by credit card is immediate; paying by PO will delay course access.

First, check your spam folder. If your organization has automated email verification or other systems, you may not be getting our emails. Please ask your IT department to “whitelist” nhsa.org and academy.nhsa.org. In the meantime, contact the Help Desk.

First, check your spam folder. If your organization has automated email verification or other systems, you may not be getting our emails. Please ask your IT department to “whitelist” nhsa.org and academy.nhsa.org. In the meantime, contact the Help Desk.

Contact the Help Desk with your request.

If this happens, contact the Help Desk immediately. You must notify us within 24 hours of registering to be eligible for a refund or credit voucher, so please check your confirmation email carefully. For reference, you can find our refund policy here.

If you have started a course or passed the 24-hour cancellation period, you may not transfer to another course. If you have not started the course, you may transfer the course to another staff member. You can contact the Help Desk here.

The Academy does not currently provide CEU credit; however, we are working towards our CEU certification.

We do require a valid email address for registration. Please use your work email address. If you do not have a work email address, you can register for a free account from a provider such as www.yahoo.com, www.gmail.com, or www.outlook.com.